The Client, a Lithuanian national, worked for a large well known group of convenience stores. One Saturday morning he was at work counting money in the cash office of the store when robbers gained access to the cash office and put a knife to the client’s throat. He was then tied up with a telephone cable until the robbers obtained money.

The client suffered anxiety and insecurity following the incident. He was unable to sleep and suffered nightmares. He required time off work. The Gardaí investigation made him feel more anxious.

The client went to his doctor who referred him to a consultant psychologist who diagnosed post-traumatic stress disorder as a result of the robbery. The defendants initially offered €13,000. This was rejected. The defendants then offered €15,000 and €20,000. All these offers were rejected. Outside the door of the court the client was very happy to accept the offer of €25,000.

The above story is true. However, the names of the people involved and the locations have been changed to protect their privacy.