The Client, Robert, worked for a large multinational convenience store. One Saturday morning he was at work counting money at the cash office in the store when robbers gained access to the cash office and put a knife to the client’s throat. He was then tied up with a telephone cable until the robbers obtained money.

The client suffered anxiety and insecurity following the incident. He was unable to sleep and suffered nightmares. He required time off from work. The Gardai investigation made him feel more anxious.

The client went to his doctor who referred him to a consultant psychologist who diagnosed post-traumatic stress disorder. The defendants initially offered €13,000. This was rejected. The defendants then offered €15,000 and €20,000. All these offers were rejected. Outside the door of the court the client was very happy to accept the offer of €25,000.

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